Responsible Gaming
Gambling as Entertainment
At Rocket Casino, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Casino games are designed with a house edge, meaning the odds always favour the casino over time. Never gamble with money you cannot afford to lose, and always set a budget before you play.
Age Verification
Rocket Casino is only available to players aged 18 years and over, or the legal gambling age in your Australian state or territory, whichever is higher. We take age verification seriously and reserve the right to request proof of identity at any time. By accessing this site, you confirm that you meet the legal age requirement in your jurisdiction.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in your own behaviour, it may be time to seek help:
- Spending more time or money on gambling than you intended
- Chasing losses by gambling more to try to recover money you've lost
- Feeling anxious, irritable or restless when trying to reduce gambling
- Hiding your gambling activity from family, friends or others
- Using gambling to escape problems, stress or negative feelings
- Borrowing money or getting into debt to fund gambling
- Neglecting work, study, hobbies or relationships because of gambling
- Lying to others about how much you gamble or how much you've lost
- Experiencing financial difficulties or relationship problems due to gambling
Self-Help Tools
Rocket Casino provides several tools to help you stay in control of your gambling:
- Deposit Limits: Set a maximum amount of money you can deposit within a chosen time period (daily, weekly or monthly)
- Loss Limits: Set a maximum amount of money you're willing to lose in a chosen time period
- Reality Checks: Receive automatic reminders about how long you've been playing and how much you've wagered
- Session Limits: Restrict how long you can play in a single session
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
To access these tools, log into your account and visit the Responsible Gaming section, or contact our customer support team.
Support and Help
If you or someone you know is struggling with problem gambling, help is available. In Australia, please contact:
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Free, confidential counselling and information service available 24/7
- Lifeline Australia: 13 11 14 – Crisis support and counselling
- Beyond Blue: 1300 224 636 – Mental health and wellbeing support
International support services:
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
Take Action Now
If you feel that your gambling is becoming a problem, or if someone close to you is affected by problem gambling, please reach out for support today. There is no shame in asking for help – many people have successfully overcome gambling problems with professional support.
Contact one of the organisations listed above, or speak with a member of the Rocket Casino customer support team about the self-help tools available to you.
Your wellbeing is our priority.